Stay Small, Stay Safe

In our efforts to ensure the safety of our guests and staff, we have modified the Bridgeton House experience and are restricting availability to allow a minimum of 24 hours between room guests. As always our rooms are thoroughly cleaned between guests with CDC approved products. Our concern for your safety & that of our team is paramount in these updated procedures. As always we will ensure that your visit meets & exceeds your expectations. We are taking every precaution to ensure your comfort, safety and confidence during your stay at our award wining Bucks County boutique hotel. Read on for more detailed information about our operating procedures.

guest room bed and chair - Bucks County Inn

Our Pledge

Our modified guest experience will employ social distancing & invisible service. We will continue our high standard of cleanliness with added precautions including frequent sanitation in public areas and special attention to high touch points in all rooms and common areas. We will supply our staff with adequate PPE, training and information to guarantee confidence in delivering an unforgettable getaway!

Our location, perched on the banks of the Delaware River in bucolic Bucks County, PA easily allows for social distancing outdoors, while our luxury lodging suites allow for plenty of space indoors to relax and enjoy your stay, comfortably distanced from other guests. In addition we have implemented these supplementary adjustments to our procedures and policies to ensure your experience at Bridgeton House is a memorable one. Perfect for celebrating special occasions or enjoying a staycation close to home.

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seating area with Delaware River View - New Hope B&B

Keeping It Small with Limited Occupancy

 

  • We have limited our occupancy to allow for deep cleaning and disinfecting between guests. This will ensure at least 24 hours between room guests.
  • Our location on the river allows for spacious accommodation, river views, and limited to no interaction/shared spaces with other guests & staff.
  • Guests are required to wear masks when in our common areas & when interacting with guests & staff members.

guest room at Bridgeton House in New Hope

Check-In/ Check-Out Procedures

  • We will be implementing self check-in and check-out. You will receive details of check in, access to door code, important information about area activities, Bridgeton House dining options and other pertinent information prior to arrival.
  • As always, we will have a staff member available to assist you 24 hours a day via telephone.

homemade muffin

Breakfast & Tea Service

  • We will include a hot breakfast with your stay; however, we will not be serving breakfast in our dining room at this time. Provisions for hot beverages will be placed in your room prior to arrival for you to make at your leisure. A breakfast basket will be delivered to your door each morning. Be sure to let us know what you like/ need in your room prior to arrival – we will send a check list.
  • We will also place our delicious assortment of tea treats and tea in your room prior to arrival for your enjoyment during your visit.
  • Our kitchen is equipped with a commercial dishwasher that cleans and sanitizes dishes, glasses, and silverware.

gloved hand cleaning a door handle - Professionally Run Inn

Housekeeping

  • Bridgeton House already follows strict cleaning guidelines. Be assured that our housekeeping best practices will continue, including routine cleaning and disinfecting of surfaces and frequent-touch items like remote controls, light switches, appliance surfaces, chair backs, door knobs, etc. We will follow all recommendations set forth by the CDC.

  • We have paused daily housekeeping service to minimize contact during your stay. No one will enter your room during your stay, unless it is an emergency. Fresh towels or bed linens, trash removal, etc., are available by request for stays of two nights or more. If you know that you will need extra amenities in advance, please let us know and we’ll place them in your room prior to arrival.
  • Room keys are sanitized prior to and after each guest.
  • We encourage frequent hand washing and continue to offer liquid hand soap in all guest bathrooms and any common areas with sinks.
  • Hand Sanitizer is available in areas where you may encounter other guests such as the front door, back door & butler’s pantry.
  • If you borrow games, puzzles, books, magazines or movies from common areas during your stay, we ask that you please leave them in your room at check-out so they can be cleaned and sanitized as part of our housekeeping process.

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Guest Room Looking out on the Delaware River at a New Hope B&B

Our Cancellation, Deposit & Payment Policy

  • At this time, we are holding reservations on good faith with a valid credit card. Payment in full for your stay will be charged 14 days prior to your arrival. Any cancellations after payment is charged will be in the form of a gift certificate for a future stay. There will be no refunds. We will not issue a refund gift certificate for no show reservation.
  • CANCELLATION POLICY-***COVID-19 Cancellations***: If you have been diagnosed with or exposed to COVID-19, we kindly ask that you reschedule your visit for a future date.

    • We are holding reservations on good faith, with a valid credit card at this time. We will actively be turning people away to honor your reservation. Your card will be charged in FULL for your stay about 14 days prior to your arrival.
      If you cancel after your card has been charged, any refunds will be in the form of a gift certificate for use at a future date. No refunds will be made in the 14 day period, once payment is charged. If this is not agreeable to you, please do not book with us. Call the day you wish to arrive & if the room is still available we will gladly accommodate you.
      Thank you for your understanding, we are all in this together
  • If you are diagnosed with COVID-19, have been exposed to someone with COVID-19, have participated in a protest or if you are suffering from symptoms of COVID-19, we kindly ask that you reschedule your visit for another time. If you made a deposit on your stay or are cancelling 14 days or less, prior to arrival, you may reschedule without penalty or be issued a gift certificate towards a future stay.
  • Payment in full for your stay will be charged 14 days prior to your arrival. In the event that your card is no longer valid, or there are insufficient funds, we will contact you for a valid card. Our apologies, we are not able to set up a self check-in until payment in full has been received and lack of payment may result in the cancellation of your reservation.

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Local Dining in New Hope, PA

Helpful Planning Tips for Our Guests

  • Many of our local restaurants are currently offering carry-out/curbside service, outdoor dining and limited indoor dining – we continue to update our dining page to make this information easily available to our guests. As always, you are welcome to bring food back to enjoy on your private porch, in your room or at one of our outdoor dining areas.

  • Most of our local stores and attractions are requesting (and sometimes requiring) that visitors wear masks/facial coverings. Most businesses and attractions are sharing their policies on their websites and social media so that you can plan ahead. We encourage you to bring a facial covering if you plan to be in a place where it is difficult to maintain proper social distance.
  • For everyone’s safety, we ask that you delay your plans to stay with us if you’ve traveled recently away from home, participated in a protest in the last 2 weeks, if you live somewhere with a stay-at-home order that is still in effect, if you know you’ve been exposed to someone with COVID-19 within the past few weeks, or if you are a member of a high-risk group. We will be here when you are ready and able to travel.

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If you have any questions, please feel free to contact us by email at innkeeper@bridgetonhouse.com or by phone at 610-982-5856.