In our efforts to ensure the safety of our guests and staff, we have modified the Bridgeton House experience and are restricting availability. As always our rooms are thoroughly cleaned between guests with CDC approved products. Our concern for your safety & that of our team is paramount in these updated procedures. As always we will ensure that your visit meets & exceeds your expectations. We are taking every precaution to ensure your comfort, safety and confidence during your stay at our award wining Bucks County boutique hotel. Read on for more detailed information about our operating procedures.
Our Pledge
Our modified guest experience will employ social distancing & invisible service. We will continue our high standard of cleanliness with added precautions including frequent sanitation in public areas and special attention to high touch points in all rooms and common areas. We will supply our staff with adequate PPE, training and information to guarantee confidence in delivering an unforgettable getaway
[+] Read More
Keeping It Small with Limited Occupancy
- We have limited our occupancy to allow for deep cleaning and disinfecting between guests.
- Our location on the river allows for spacious accommodation, river views, and limited interaction/shared spaces with other guests & staff.
- Guests are required to wear masks when in our common areas & when interacting with guests & staff members. Please DO NOT book with us if this is not acceptable.
Check-In/ Check-Out Procedures
- We will be implementing self check-in and check-out. You will receive details of check in, access to door code, important information about area activities, Bridgeton House dining options and other pertinent information prior to arrival.
- As always, we will have a staff member available to assist you 24 hours a day via telephone.
Breakfast & Tea Service
- We will include a hot breakfast with your stay; however, we will not be serving breakfast in our dining room at this time. Provisions for hot beverages will be placed in your room prior to arrival for you to make at your leisure. A delicious breakfast basket with hot entrees will be delivered to your door each morning. Be sure to let us know what you like/ need in your room prior to arrival – we will send a check list & our menus.
- Tea service is available in the dining room from 3 – 4 pm daily. Help yourself, enjoy in your room, on the back porch or on the riverside terraces.
- As always, our kitchen is equipped with a commercial dishwasher that cleans and sanitizes dishes, glasses, and silverware.
Housekeeping
- We have paused daily housekeeping service to minimize contact during your stay. No one will enter your room during your stay, unless it is an emergency. Fresh towels or bed linens, trash removal, etc., are available by request for stays of two nights or more. If you know that you will need extra amenities in advance, please let us know and we’ll place them in your room prior to arrival.
- Room keys are sanitized prior to and after each guest.
- We encourage frequent hand washing and continue to offer liquid hand soap in all guest bathrooms and any common areas with sinks.
- Hand Sanitizer is available in areas where you may encounter other guests such as the front door, back door & butler’s pantry.
- If you borrow games, puzzles, books, magazines or movies from common areas during your stay, we ask that you please leave them in your room at check-out so they can be cleaned and sanitized as part of our housekeeping process.
Our Cancellation, Deposit & Payment Policy
- *CANCELLATION POLICY We will actively be turning people away to honor your reservation.
- Your card will be charged in FULL for your stay 14 days prior to your arrival. If you book 14 days or less your card will be charged for the Full amount at the time the reservation is made.
- If you cancel after your card has been charged, we will refund your payment ONLY if we are able to refill your cancellation. Refunds are subject to a 5% or $50 cancellation fee, whichever is greater.
- If we are unable to refill your cancellation we will issue a gift certificate, with restrictions, for use on a future date.
- If this is not agreeable to you, please do not book with us. Call the day you wish to arrive & if the room is still available we will gladly accommodate you.
Helpful Planning Tips for Our Guests
- Many of our local restaurants are currently offering carry-out/curbside service, outdoor dining and indoor dining – we continue to update our dining page to make this information easily available to our guests. As always, you are welcome to bring food back to enjoy on your private porch, in your room or at one of our outdoor dining areas.
If you have any questions, please feel free to contact us by email at innkeeper@bridgetonhouse.com or by phone at 610-982-5856.